• Flexible Time-Based Call Routing

• Built-In Conference Bridge

• Fax to E-mail

• Hunt/Ring Groups

• Music on Hold

• Voicemail Blasting

• Find Me / Follow Me Calling

• Personal IVRs

• Wake Up Calls

• Support for Video Calling

• Secure Communications (SRTP/TLS)

• Announcements

• Text to Speech

• Calling Queues (ACD)

• Interactive Voice Response (IVR)

• CRM Link Module

• Three-Way Calling Support

• Voicemail

• Voicemail to E-mail

• Caller ID Support

• Call Transfer

• Call Recording

• Do Not Disturb

• Call Waiting

• Call History / Call Detail Records

• Call Event Logging

• Speed Dials

• Caller Blacklisting

• Call Screening

• Open Standards Support

• SIP

• WebRTC

• Softphone Support

• Specialty Device Support

• Door Phones

• Overhead Paging

• Strobe Alerts

• Paging Gateways

• Voice Gateways

• Failover Devices

• Desktop and Mobile Phone Support

Administration

User Control Panel (UCP)

• Upgrade System with Granular Control

• System Dashboards

• Bulk Import Utilities (Trunks, Extensions, Users, DIDs)

• Localization in both GUI and Sound Files for Multiple Languages

• Backup and Restore Utilities

• Custom Destination Administration

• Web-based Config File Management When Needed

• System Recording Management

• GUI Controls for DNS, Network Settings, and More!

• Responsive GUI (Desktop, Tablet, and Mobile Device)

• WebRTC Softphone

• Call History (Details and Recording Playback / Download)

• Contact Management

• Presence Management

• Conference Room Management

• Settings Management

  • Find Me / Follow Me

  • Call Forwarding, Call Waiting, Do Not Disturb

  • Call Confirmation

• Voicemail

  • Visual Voicemail - Playback and Management

  • Notification Options

  • Greetings Management

Add-ons

The Base Platform includes a base of system enhanced features (see chart below)

Additional functionality can be added as needed:

• Call/Contact Center Features (Enhanced Call Center Functionality)

• Third Party Phone Support (for Non-Sangoma IP Phones)

Enhanced Features

(Known as Commercial Modules in FreePBX)

PBXact Cloud

Included in Base Monthly Price

PBXact Cloud Add On Bundles

Call Recording Reports

CDR Pro Reporting Module

Class of Service

Conference Pro

EndPoint Manager

For use with
non Sangoma Phones

Extension Routing

Fax Pro

Not supported
with PBXact Cloud

PBX MFA Module

Park Pro

Page Pro

Phone Apps

For use with
non Sangoma Phones

System Admin Module

UCP for EPM Admin Guide

For use with
non Sangoma Phones

VM Notify

Voicemail Reports

Customer Relationship Management (CRM+Link)