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ACD Reporting
ACD Reporting
- Kelli Higdon
Owned by Kelli Higdon
The Automatic Call Distribution report provides a list of Fonality pre-set reporting formats for all queue calls. All of the data from the ACD report are pulled from the CDR.
The Automatic Call Distribution report provides a list of Fonality pre-set reporting formats for all queue calls. All of the data from the ACD report are pulled from the CDR.