D80 Stuck in Boot Loop

ANDP-1907 D80 Stuck in Boot Loop

Validation Date: 12/3/2018
Affects Version: 1.8.13 (Included in Switchvox Version 6.7.1.1), 1.8.16
Expected Resolution: In Progress

Description: You may experience an issue where your D80 phone is stuck in a boot loop. Once the phone is restarted it will display the white Digium logo screen with spinner, then throw a system message indicating the phone is Restarting. This process repeats indefinitely.

Workaround: We have seen some success with moving the phone to a different network, causing the phone's routine to change and helping it proceed through the boot process.

Note: If moving to a different network does not resolve the issue, please contact Switchvox Technical Support