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Phones - Hot Desking Primer

Phones - Hot Desking Primer

The Hot Desking feature works in conjunction with End Point Manager and the Login/Logout Phone App. Below is an outline of how to set it up and best practices for Hot Desking.

This Primer assumes you have already used and set up End Point Manager, and that you understand the concepts of EndPoint Manager and Phone Apps.

 

Most phones will do a reboot when logging in or out. Currently the only supported phones that update the configurations without a reboot when logging in are the Sangoma s500 and s700 phones. The others will automatically reboot when logging in most of the time.

Setting up End Point Manager to Allow for Hot Desking

In order to use Hot Desking, the Default Login option has to be enabled in End Point Manager. This option creates generic configuration files for a phone and presents it with 2 login options. To configure this setting:

  • Navigate to the Global Settings option of End Point Manager ing the right nav menu.