Table of Contents

December 2025

Features/ Functionality/ Enhancements:
Platform:
Hardware:
- Added time zone support for the Algo 8301 - the time zone configuration will now be based off of the locations time zone configuration.

November 2025

Features/ Functionality/ Enhancements:
- Phase 0 release of Bring Your Own Trunk
Platform:
- Dial plan bug fixes
Hardware:

Features/ Functionality/ Enhancements:
Platform:
Hardware:
- A security vulnerability was identified in Yealink’s remote provisioning service. To address this issue, all older Yealink phone models will be updated to a firmware version that requires a PIN for Zero Touch Provisioning (ZTP). If you need to perform ZTP on an older Yealink device after a factory reset, please contact our support team to obtain the required PIN.
  - The affected Yealink models can be found here: https://sangomakb.atlassian.net/wiki/spaces/Phones/pages/992542725/Phones+-+Yealink+requires+PIN+to+ZTP
- Grandstream GXW 4224 / Grandstream GXW 4232 / Grandstream GXW 4248

Features/ Functionality/ Enhancements:
- Departmental park for BV+
- Customer Variable Extension length dial plan configuration
Platform:
- Performance enhancements related to parking
Bugs:
- Starphone for desktop hotfix

Features/ Functionality/ Enhancements:
- Added support for Algo 8301 as a pager & a ringer on both BV & BV+
Platform:
- Removal of “Good Bye” from termination flows
Bugs:
- N/A

Features/ Functionality/ Enhancements:
- Redesign of the custom devices page for BV+ customers
- Release of new portal audit report , information can be found here: Business Voice - Portal - Portal Audit Report
- Upgrade to portal infrastructure
Bugs:
- UI fix when selecting extensions to add into a ring group - Highlight color was making extensions invisible when selected

Features/ Functionality/ Enhancements:
- Release of the Polycom Edge 300 model for both BV and BV+
Bugs:
- N/A

Features/ Functionality/ Enhancements:
- Limiting the parked call hold timer to 600 seconds, with an error message triggered for any configuration exceeding this duration.
- Update to IDP and Single Sign On to allow for a better user experience when navigating through the portal.
- Nomanclature change around extension status, On → Online, Off → Offline, Critical → Never Activated.
- Added a new extension option “Prevent Dialing from AA“.
- Added the ability to specify the destination for a parked call after the timeout is reached through the On-Hold options, labeled as "Park Recall Destination”.
Bugs:
- An issue causing the portal to return an invalid session when switching between the license manager and other pages has been fixed.

Features/ Functionality/ Enhancements:
- N/A
Bugs:
- It was noted that non- audio files could be uploaded in the MoH (Music on Hold) section. This is now limited to only supported audio formats

Click HERE for the 2024 release notes.