Switchvox - Alter Caller ID

This action alters the caller’s callerID name or number. You can Prepend, Append, or Replace the name or number with your information. This is useful to include information that a caller has entered, or to show which IVR options the caller had selected.

• How do you want to modify the Caller ID?. Select Prepend, Append, or Replace the callerID with your information.

• Which part of the Caller ID do you want to modify?. Select Number or Name, depending on which part you want to modify.

• Use this text to modify the Caller ID. Enter the text that you want, or use the text from a previously set variable.