Set Global Variable

This action sets a Global Variable. Global Variables are variables that can be accessed from all IVR Menus and whose values persist between calls. If a Global Variable’s value is changed by an IVR Menu, all IVR Menus and all calls will have access to that value.

  • Global Variable to Set. Select a Global Variable from the dropdown, or enter a unique name for this Global Variable.

  • Set to value of Variable. Select a variable from the dropdown. The value contained in the variable is now also contained in this Global Variable.

 

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