/
Enable Tech Support Access

Enable Tech Support Access

To enable vpn access:

  1. Go to  Server > Diagnostic > Technical Support

  2. Enable vpn access.  

  3. Enter password - The password will be provided by Tech Support

 

This section provides tools for Switchvox Technical Support representatives to help you with any problems that you might have with Switchvox.

 

IMPORTANT: You do not need to, and should not use these tools unless it is at the request of a Switchvox Technical Support representative.

 

Technical Support Access allows Technical Support access your machine to help diagnose a problem. You must enable Technical Support Access to use the VPN connection. If you disable it, then all access to your system will be closed, including an open VPN connection.

 

Related content

How do I configure your Switchvox PBX so that 9 and 1 are not required when dialing?
How do I configure your Switchvox PBX so that 9 and 1 are not required when dialing?
Read with this
Support Services - Switchvox Support VPN Guide
Support Services - Switchvox Support VPN Guide
More like this
Support Services - How do I enable Digium Technical Support VPN access if I do not have access to the Admin Portal?
Support Services - How do I enable Digium Technical Support VPN access if I do not have access to the Admin Portal?
More like this
How does Switchvox's VPN utility work?
How does Switchvox's VPN utility work?
More like this
Support Services - How To Access The Console Menu for Maintenance
Support Services - How To Access The Console Menu for Maintenance
More like this
Networking (6.6)
Networking (6.6)
More like this
Unable to render {include} The included page could not be found.