Service Route Table

The Service Route Table pane is used to define the rules for routing a call after a pre-call branding or pre-call announcement has been played. Rules such as Routing Criteria Order and call redirect are configured in this pane. Under the Route Service Route Table, multiple Service Route Table Entries can be created.

Web GUI Page

Dialogic > Routing Configuration > Service Route Tables > New Service Route Table

Open

Maximum Objects

An IMG 2020 will allow up to 66 combined Route Tables, Cause Code Tables, Time Of Day Tables and Service Routing/TOD Tables. The IMG 2020 has a max capacity of 100,000 combined entries of the Tables mentioned above. For example: the IMG 2020 can support creating 20 Service Route Tables with each Service Route Table having 5000 Service Route Elements.

Related Topics and Dependencies

Service Route Tables

Route Table Element

Field Descriptions

ID

The ID is automatically populated with the next available ID. This cannot be modified.

Name

Enter a unique name which identifies the Service Route Table being created. The default name given is Route_Table_<x> where <x> is a numerical value taken from the ID field. To modify, highlight the selection and enter a new name.

Routing Criteria Order

The Criteria which the call will routed on is configured here. Arrange the Routing Criteria Order by highlighting a selection and clicking on the up/down arrows to re-arrange the selections. The double arrow icons move the selection to the uppermost or bottommost position.

Buttons

Download Routing Table - After either creating or modifying a Service Route Element under a Route Table, the Route Table will display an icon with an exclamation point. The exclamation point displayed alerts the user that the Service Route Element created or modified has not been sent down to the IMG 2020. Click on the Download Routing Table button and all the Service Route elements will be downloaded again. After the service route elements have been downloaded, the exclamation point will change back to the icon displaying that the object is successfully configured.

Delete All Route Elements - The Delete All Route Elements button can be used to clean up a configuration. The Delete All Route Elements button will delete all the Service Route Table Elements configured under the Service Route Table object as long as it is not being utilized someplace else.