HudWeb Softphone

Heads Up Display™ (HUD) was designed to be very easy and intuitive – and the new SoftPhone is no exception.

To place a call, type a phone number or extension into the NUMBER/EXTENSION field and click the button. You can also click the icon to dial numerically.

Manage Calls with Ease

You can manage calls directly from the SoftPhone platform. Options include:

• Place active call on hold

• Dial using a traditional dialpad

• Adjust input and output audio levels

• Mute your call

• Transfer call to another phone number/extension

• Move call to another device (e.g. your mobile phone)

When you place a call on hold, it will be queued at the bottom of the SoftPhone. From there, you can “swap” out a call by clicking the button so that the call becomes active and the active call is placed on hold.

Application Menu

In addition to the new SoftPhone, you’ll notice a new App Icon on your Menu Bar or System Tray. Click this to access additional Application Menu options. From here, you can:

• Update your Presence and/or Location

• All status changes are instantly updated in HUD Web

• Launch HUD Web

• Place a call

• Check missed calls, voicemails, and chats

• Access your Settings

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