BLF Light Status for Phone Apps
Phone App | Green BLF | Red BLF | Blinking Red BLF |
|---|---|---|---|
Call Flow | 1 or more Call Flows is in Normal mode that are being monitored. | 1 or more Call Flows is in Override mode that are being monitored. | N/A Not used |
Call Forward | Call Forward is disabled for this extension. | Call Forward is enabled for this extension | N/A Not used |
Conference Room | None of the conference rooms being monitored has no callers in the conference room. | 1 or more of the Conference Rooms being monitored has 1 or more callers in the conference room. | N/A Not used |
Contacts | N/A No BLF light used | N/A No BLF light used | N/A No BLF light used |
DND | Do Not Disturb enabled | Do Not Disturb enabled | N/A Not used |
Follow Me | Follow Me is disabled for this extension. | Follow Me is enabled for this extension. | N/A Not used |
Login | N/A No BLF light used | N/A No BLF light used | N/A No BLF light used |
Parking | No current calls parked in any Parking lots monitored by this extension. | 1 or more current calls are parked in a Parking lot monitored by this extension. | N/A Not used |
Presence | Current status is not set to a Away type status | Current status is set to an Away type status. | N/A Not used |
Queue Agents | This extensions is not logged into any queues that they are a member of. | This extensions is logged into 1 or more queues that they are a member of. | N/A Not used |
Queues | No queues that this extension has permissions to view has any callers waiting in queue. | N/A Not Used | 1 or more queues that this extension has permissions to view has 1 or more callers waiting in queue. |
Time Conditions | 1 or more Time Condition is in Matched Mode that are being monitored. Matched mode usually means we are in business hours. | 1 or more Time Condition is in Unmatched Mode that are being monitored. Unmatched mode usually means we are in closed hours. | N/A Not used |
Transfer to Voicemail | N/A No BLF light used | N/A No BLF light used | N/A No BLF light used |
Voicemail | No current new voicemails | 1 or more new voicemails | N/A Not used |