Sangoma Phones Remote Restart and Reconfigure

Overview

This applies to Sangoma D-series, P310, and P315 model phones.

Remote Restart

Sangoma phones will, typically, automatically restart themselves whenever they receive a configuration parameter that necessitates a full restart.

Otherwise, Sangoma phones, beginning with firmware 1.1.0, may be remotely notified to restart by using a check-sync SIP NOTIFY Event sent from the Asterisk CLI. This feature is enabled by default and is controlled by the:

setting for XML-configured phones or by the enable_check_sync parameter for DPMA-configured phones.

Older versions of Asterisk may not have a properly configured sip_notify.conf file to allow sending the restart notices from the Asterisk CLI. To enable this functionality, add the following lines to pjsip_notify.conf if they are not already present:

Following an Asterisk reload or restart, Sangoma phones may then be remotely sent restart notices by executing the following Asterisk CLI command:

Remote Reconfigure

Sangoma phones, when connected to DPMA, can be remotely reconfigured using the Asterisk CLI command:

Or using by using the DigiumPhoneReconfigure AMI Action.

If phones are not connected to DPMA, they can be reconfigured, as opposed to restarted, beginning with firmware 2.3.0, by issuing a new notify command.

Some versions of Asterisk may not have a properly configured pjsip_notify.conf file to allow sending the reconfigure notices from the Asterisk CLI. To enable this functionality, add the following lines to pjsip_notify.conf if they are not already present:

Like the other check-sync Event, this command depends on the phone's enable_check_sync setting being enabled.

Following an Asterisk reload or restart, Sangoma phones may then be remotely sent reconfigure notices by executing the following Asterisk CLI command:

Performing Remote Restart or Reconfigure outside of Asterisk

The SIPp test tool can be used with the following scenario file:

 SIPp Reconfigure checksync.xml

to programmatically restart Sangoma phones like:

where 10.24.19.95 represents the IP address of the Sangoma phone to be restarted.

This is also possible using other tools, such as sipsak with the following file:

 sipsak reboot.phone restart example file

as executed like:

where 10.1.2.3 represents the IP address of the Sangoma phone to be restarted.