Manually Configuring a Sangoma DECT Phone with Switchvox
- Kelli Higdon
If you are running Switchvox Version 7.3 or later, you can use the Sangoma Portal to configure your DECT phones. For details, see Configuring the DECT wireless handset with Switchvox 7.3 or later.
Before staring the configuration please make sure that you have the following information at hand (NOTE: all IPs and IPEI is just an example and will be unique for your setup):
IP of Switchvox (example: 10.24.8.102)
IP of DB20 DECT Base Station (example: 10.24.46.218) - NOTE: You must login to your network equipment that handles DHCP and look up the IP Address of the Base Station by it's Mac Address. There should be a label with the MAC address on the bottom of the base. If you do not know how to login to your router, please contact your IT person for assistance with that step.
IPEI (International Portable Equipment Identity) Key of DECT Phones
Make note of the IPEI for each DECT phone. This is found under the battery of the phone or from the phone’s display.
(Settings > Status > scroll to down to find IPEI) (ex: 02EB6C6245)
Please NOTE: Sangoma base stations don’t have the multi cell feature, this means that handsets registered to one base station won’t work on another base station.
Creating Switchvox Extensions
Browse to Switchvox (https//”ip_of_sv”/admin)
Login to Switchvox, default username/password (admin/admin)
Create extensions in Switchvox and manually set the Phone_Password. (Setup > Manage > Create Extension > SIP Phone > Phone Settings > Common
Settings > Phone Password)
Note: This will be used to register the DECT phone extensions to Switchvox.
DB20 DECT Base Station and D10 Handset Configuration
Browse to DB20, (ip_of_DB20)
Login to DB20, default username/password (admin/admin)
Set Time for the Base Station
From the Main Menu, go to Country and make your selections.
Then click save .
Now go to Time and point Time Server to an NTP server then save.
Now we need to add the server information, Click Add Server and enter information:
Re-registration time: Change from 600s to 120s
Registrar: The hostname or IP address of Switchvox
Server Alias: Name your server
IMPORTANT If you leave re-registration time at 600s, NAT ports may close and SV will lose site of the DB20.
Extensions and Handsets:
Set the AC (access code) or leave at default 0000. When accessing some sections of the phone’s configuration from the phone’s display, you may be prompted for an Access Code.
Click Handset then click Add Handset
Enter the IPEI of the DECT handset as alpha numeric characters only, no colon or other separators. Click save. Do this for each handset.
Click Extension and then Add Extension and enter information. Do this for each extension:
Extension: <Switchvox Extension>
Authentication User Name: <Switchvox Extension>
Authentication Password: <Switchvox phone_password>
Display Name: <Switchvox Extension>
Server: “<Switchvox IP> ”
Select Handset: “check the box of the handset for this extension”
Click Save
Click on Handset
Click on Handset again. Select each handset or click 'Check All' so that all configured handsets are selected.
Click Register Handsets. Each Handset State will now show as “Enabled'.
To finally pair the DECT handset, using the large round Menu button on the handset go to Settings > Connectivity > Register
If prompted for a PIN, enter 0000
If successful, the phone should register and be ready for service.