Business Voice - 2023 Portal Release Notes
DECEMBER 2023
Features/ Functionality/ Enhancements:
Re-ordering of license manager page services
Updating available extension type options to “Sangoma Talk”
Improved load times for Additional location information page
Bugs:
Holiday schedules were not loading accurately in the BV Portal- specifically, when last minute changes were made. Further investigation confirmed that it was related to user time zone settings compared to server time zones. This was fixed
NOVEMBER 2023
Features/ Functionality/ Enhancements:
Added functionality of printing all assets at either a location or customer level. Additional details here: Business Voice - Asset Lists
Sangoma expansion module PM200 now supported and available for configuration in the BV portal. Up to 3 modules can be connected to supported P-phone models (separate power supplies required for 2nd and 3rd)
Bugs:
N/A
OCTOBER 2023
Features/ Functionality/ Enhancements:
All end users will be moved over to the new Aurora mode as well. Additional details here Business Voice - Portal Configuration Guide
Voicemail to Email will be blocked by default for all HIPAA flagged BV+ locations- including preventing voicemail groups from getting voicemail sent to them
Bugs:
When building out locations, company directory and voicemail were always defaulting to 3 digit extensions of 800 and 801 even when the location was set up for 4 digit extensions. This was fixed
SEPTEMBER 2023
Features/ Functionality/ Enhancements:
All Partners will be moved over to the new Aurora mode. Aurora offers a cleaner user experience and allows partners to better manage their customers. For more information on Aurora enhancements, please review Business Voice - Portal Configuration Guide
Addition of Bulk User Management option (in left navigation bar) to allow for the creation of up to 1000 users at a time- more details here: Business Voice Portal- Bulk User Import
UI Improvements to License Management page
Poly Rove B2 (base station) along with handsets Rove 30 and Rove 40 now supported and available for configuration in portal. BV supports Single and Dual cell deployment. BV+ supports single cell deployment only
When assigning speed dials, users are now presented with “Labels” to make it easier to find and assign numbers to speed dial entries from the Individual Phone Settings section
Bugs:
N/A
AUGUST 2023
Features/ Functionality/ Enhancements:
Users will now be able to see a “breadcrumb trail” in the main blue navigation bar (on the top of the screen) to indicate which section of the portal they are currently viewing
Partners will now be able to manage all users licenses from a single screen (if licenses have been purchased for that customer). More information here Sangoma Apps User License Management Guide
Updated view of License Manager (for SMS, Meet, Chat and Connector) to be available from single screen for Partner admins
Dealer Admins and Partners are now able to assign CyberData PA and PS as device types from Device Configuration → Extensions for BV. For BV+, only the CyberData PS can be selected. More information here Cyberdata Paging Adapter and Speaker Provisioning Guide
Bugs:
When going to Configuration → Call Configuration → Recording Settings, users that had Call Recordings (or not) would be displayed as expected, but none of the check boxes could be enabled/ disabled until a filter/ search was applied on the screen. This was fixed
JULY 2023
Features/ Functionality/ Enhancements:
For locations that have Sangoma CX, there were some updates made around queue displays. Additional information here Sangoma CX Release Notes.
For locations that are still running StarBox 1.0, users will be presented with a reminder that 1.0 is set to be EOL’d as of July 2023. This will only be seen on the Location Status screen of BV+ locations that ARE running 1.0
Under Call Configuration → Incoming Call Routing/ Scheduler, any unassigned numbers available (at the customer level) will now be viewable and sorted based on NPA-NXX and then line number
When pulling up a location and going to Device Configuration → Extensions, selecting an extension now allows admins to clone up to 250 extensions at a time. Additional details here Business Voice - Clone Extension
Bugs:
From Other Tools → Print Company Directory, it was reported that the favicon on the browser tab was reflecting the old Sangoma logo. This was fixed
When searching for some locations that had special characters in their name (“/” or “\”) users would be presented with errors. This was fixed
JUNE 2023
Features/ Functionality/ Enhancements:
Multiple references of SC3 and CCaaS are now updated to reflect CX- the new name for our Sangoma Contact Center
Some fields in the Letter of Authorization (LoA) and Resp Org forms were updated to reflect our new Florida office address along with updated email boxes
The Vega 3000G and 3050G high density gateways (24 port and 50 port respectively) are now supported on BV+ and available for configuration in the BV portal. For more information, visit Vega 3000G/3050G Guides
Bugs: N/A
MAY 2023
Features/ Functionality/ Enhancements:
All users are now presented with an updated login page (for both existing and Aurora view)
All new users being set up, will have Aurora as the default view- they will still be able to switch back to classic/ existing view
The Snom PA1+ is the new hardware version of the older EOS PA1 model that is now supported on both BV and BV+ locations. Under Individual Phone Settings, there is also an “auto answer” option that has been added for these new devices. Additional information can be found here Snom PA1 Configuration Guide
Bugs:
There were reported instances of the Save button being grayed out on the StarMessenger page even though it was clickable/ functioning. This was fixed
Advanced Settings→ Support Tools was only accessible from the existing portal view and not in Aurora. This was fixed
APRIL 2023
Features/ Functionality/ Enhancements:
TeamHub will be split into Sangoma Chat and Sangoma Meet in portal and each will have additional tiers available for selection.
Aurora portal admins and users will get presented with a screen notifying them of being logged out due to inactivity
Bugs: N/A
MARCH 2023
Features/ Functionality/ Enhancements:
White label partners will now have Aurora supported themes to customize layouts for their customers/ end users
There is a new message regarding using phone numbers for business SMS and the need to register them with TCR (The Campaign Registry)- additional details here SMS Campaign Registry Requirements for Sangoma UCaaS and SIPStation SIP Trunking Customers
Under Individual Phone Settings, users can now enable “Phone Lock” for Yealinks (on BV+). Additional details here Business Voice: How to Lock Your Phone | Sangoma Knowledge Base
Bugs: N/A
FEBRUARY 2023
Features/ Functionality/ Enhancements:
Users now have the ability to toggle between the existing view or Aurora- our new version of the BV portal with updated layouts, improved performance and an enhanced user experience
Under Individual Phone Settings, users can now enable “Phone Lock” for Yealinks (on BV). Additional details here Business Voice: How to Lock Your Phone | Sangoma Knowledge Base
Enhancements to Basic Scheduler that will prevent any of the close times from being set BEFORE the open times
Bugs: N/A
JANUARY 2023
Features/ Functionality/ Enhancements:
Partners are now presented with 2 ways to see where destinations are being used. (1) Device Configuration --> Extensions --> Show Usages displays where that particular extension is being used.:
(2) Or Call Configurations --> Destinations --> Select Destination and Show where this destination is in use link
All references of Star2Star are being phased out and replaced by the corporate Sangoma name and logo. This includes pop up windows, links and report headers/ footers
Bugs: N/A