Business Voice Portal - User License Management Guide

Overview

This guide provides the instructions on how to manage Sangoma Apps User Licenses. Once a license is assigned to a user a welcome email will be sent out to the user with instructions and a link to the app’s guide.

For Application Framework user management, reference thehttps://sangomakb.atlassian.net/wiki/spaces/SBVS/pages/39518619 article.

License Configuration Steps

• Log in to the Business Voice Portal.

• Select Configuration at the top of the page.

• In the sidebar on the left, select License management, then select License configuration.

• Proceed to the appropriate sections below based on the licensing requirements.

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License Configuration

① Select the desired application.

② Optionally enter a search criteria to find users.

③ Select the users to be updated.

④ In the users selected box, click the Change license dropdown and select the license type to assign to the selected users.

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Sangoma SMS License Configuration

It is CRITICALLY IMPORTANT that Business Voice customers, using our SMS/MMS apps, register their numbers to campaigns in the Sangoma TCR Portal at https://smscampaigns.sangoma.com. SMS regulations require all SMS and MMS messaging traffic sent to US-based mobile numbers to be registered with The Campaign Registry (TCR). Any outbound SMS/MMS sent from unregistered numbers will not be delivered to US-based mobile numbers.

① Select the Sangoma SMS.

② Search and select a user.

③ Select a previously purchased, registered, and unassigned DID.

④ Select the License Type.

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