Business Voice - Asset Lists

Business Voice - Asset Lists

Table of Contents

Overview

The asset lists in the BV portal provides a snapshot of all assigned assets at any given location. To view this data across multiple locations, the report can also be run at the customer level.

This feature is available on both BV and BV+ locations for all assigned assets.

Accessing Asset List

  • Access the Business Voice portal and select the CONFIGURATION option at the top of the page

  • Search and Select the required location

  • From the Left Side Menu

  • Select Other Tools

  • Select Location assets list [.csv] OR Customer assets list [.csv]

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Running the Asset Lists Reports

Selecting the Location assets list OR the Customer asset list will automatically trigger a download in comma separated value (.csv) format.

Once downloaded, the document will be available in the native downloads default folder of the user's machine. All reports will display the following information:

  • Customer Name

  • Customer Number

  • Location Name

  • Location Number

  • Device Type: these will correlate with the selected device type when setting up the user/ extension

  • Equipment Type: the categories here are Extension, Multi-extension, Analog or Starbox (for BV+ locations)

  • Extension Name

  • Extension #

  • Remote?: Will return a Y or N depending on whether that user/ extension was set up as remote

  • MAC Address: will be displayed if entered for that device

Location assets list

  • The report will be generated for the location that is currently being viewed in the portal at the time that the link is selected

  • The default name of the report will be “Customer_Name_Customer_Location_inventory”

  • Once downloaded, the .csv can be manipulated/ sorted as desired

Customer assets list

  • The report will be generated for all locations associated with the customer account

  • The default name of the report will be “Customer_Name_AllLocations_inventory”

  • By default, the report is sorted by location name and displays ALL assets in each location before displaying the next location. Once downloaded, the .csv can be manipulated/sorted as desired