Business Voice - Asset Lists

Overview

The asset lists in the BV portal gives a snapshot of all assigned assets at any given location. To view this data across multiple locations, the report can also be run at a customer level as well.

This feature is available on both BV and BV+ locations for all assigned assets.

Accessing Asset List

  • Access the Business Voice portal and select the CONFIGURATION option at the top of the page

  • Search and Select the required location

  • From the Left Side Menu

  • Select Other Tools

  • Select Location assets list [.csv] OR Customer assets list [.csv]

Running the Asset Lists Reports

Selecting the Location assets list OR the Customer asset list will automatically trigger a download in comma separated value (.csv) format.

Once downloaded, the document will be available in the native downloads/ default folder of the user's machine. All reports will display the following information:

  • Customer Name

  • Customer Number

  • Location Name

  • Location Number

  • Device Type: these will correlate with the selected device type when setting up the user/ extension

  • Equipment Type: the categories here are Extension, Multi-extension, Analog or Starbox (for BV+ locations)

  • Extension Name

  • Extension #

  • Remote?: Will return a Y or N depending on whether that user/ extension was set up as remote

  • MAC Address: will be displayed if entered for that device

Location assets list

  • The report will be generated for the location that is currently being viewed in portal at the time that the link is selected

  • The default name of the report will be “Customer_Name,_Customer_Location_inventory”

  • Once downloaded, the .csv can be manipulated/ sorted as desired

Customer assets list

  • The report will be generated for all locations associated with the customer account

  • The default name of the report will be “Customer_Name,_AllLocations_inventory”

  • The report will be default sorted by location name and will display ALL the assets in each location before displaying the next location- once downloaded, the .csv can be manipulated/ sorted as desired


 

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