Business Voice - Asset Lists
Overview
The asset lists in the BV portal gives a snapshot of all assigned assets at any given location. To view this data across multiple locations, the report can also be run at a customer level as well.
This feature is available on both BV and BV+ locations for all assigned assets.
Accessing Asset List
Access the Business Voice portal and select the CONFIGURATION option at the top of the page
Search and Select the required location
From the Left Side Menu
Select Other Tools
Select Location assets list [.csv] OR Customer assets list [.csv]
Running the Asset Lists Reports
Selecting the Location assets list OR the Customer asset list will automatically trigger a download in comma separated value (.csv) format.
Once downloaded, the document will be available in the native downloads/ default folder of the user's machine. All reports will display the following information:
Customer Name
Customer Number
Location Name
Location Number
Device Type: these will correlate with the selected device type when setting up the user/ extension
Equipment Type: the categories here are Extension, Multi-extension, Analog or Starbox (for BV+ locations)
Extension Name
Extension #
Remote?: Will return a Y or N depending on whether that user/ extension was set up as remote
MAC Address: will be displayed if entered for that device
Location assets list
The report will be generated for the location that is currently being viewed in portal at the time that the link is selected
The default name of the report will be “Customer_Name,_Customer_Location_inventory”
Once downloaded, the .csv can be manipulated/ sorted as desired
Customer assets list
The report will be generated for all locations associated with the customer account
The default name of the report will be “Customer_Name,_AllLocations_inventory”
The report will be default sorted by location name and will display ALL the assets in each location before displaying the next location- once downloaded, the .csv can be manipulated/ sorted as desired