Sangoma CX Planning Reports

This video series provides an overview of the planning related reports available in Sangoma CX.

Notes:

  • The user’s interface (UI) displayed throughout the videos may have slight changes, but the functionality demonstrated is aligned to the current functionality.

  • Star2Star is a Sangoma Company and StarCenter3 or Contact Center is now named Sangoma CX.

Traffic Analysis Report

https://player.vimeo.com/video/267458347?h=9c09223c7e&badge=0&autopause=0&player_id=0&app_id=58479

Queue Annual Report

Calls Volume Report

Customer Satisfaction Report

 

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