Sangoma CX Call Reports

By Alfredo Gonzalez (Deactivated)

This video series provides an overview of the call related reports available in Sangoma CX.

Notes:

  • The user’s interface (UI) displayed throughout the videos may have slight changes, but the functionality demonstrated is aligned to the current functionality.

  • Star2Star is a Sangoma Company and StarCenter3 or SC3 is now named Sangoma Contact Center.

Call History Report

https://player.vimeo.com/video/267453500?h=dc58da6a20&badge=0&autopause=0&player_id=0&app_id=58479

Call Issues Report

https://player.vimeo.com/video/267453523?h=0d54b32760&badge=0&autopause=0&player_id=0&app_id=58479

Call Reasons Report

https://player.vimeo.com/video/267453532?h=3bd7769810&badge=0&autopause=0&player_id=0&app_id=58479

 

Related content

Return to Documentation Home I Return to Sangoma's Help Center