Sangoma CX - Service Level Reporting Suite

Sangoma CX - Service Level Reporting Suite

This video series provides an overview of the service-level-related reports available in Sangoma CX.

Notes:

  • The user’s interface (UI) displayed throughout the videos may have slight changes, but the functionality demonstrated is aligned to the current functionality.

  • Star2Star is a Sangoma Company and StarCenter3 or Contact Center is now named Sangoma CX.

Answered and Abandoned Calls

Answered and Abandoned Calls - Detailed Report

ATT and ASA History Report

Queue Summary Report


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