Sangoma Teamhub & Sangoma CX Integration Requirements

Owned by Alfredo Gonzalez (Deactivated)
Last updated: Dec 21, 2023
1 min read

Overview

Teamhub supports access to the Sangoma CX application. In order for this feature to be enabled for a TeamHub user the following Requirements must be met.

  • The user needs to have a Business Voice extension.

  • The user needs to be a TeamHub user.

  • The user needs to be a Sangoma CX agent.

  • The user needs to add their Business Voice User ID/Email Address to the Agent's user profile within Samgoma CX.

Once the Business Voice User ID/Email Address is added to the agent's CX profile, the next time the user opens TeamHub the Sangoma CX application Icon will appear in the Left Panel.

 

 

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