Sangoma CX Release Note - February 20th, 2024

Sangoma CX Release Note - February 20th, 2024

What’s New and Improved

  • Speech Analytics is now Available as part of Sangoma CX Premium tier. It processes audio recordings generating call transcriptions, summaries, and sentiment analysis. Detailed Information can be found in Sangoma CX - Speech Analytics Configuration Guide. This feature requires activation by contacting a Sangoma Sales Representative.

Looking for labels? They can now be found in the details panel on the floating action bar.

Related content