How to Renew FreePBX Commercial Modules Maintenance

You can use the online Sangoma Partner Portal to renew commercial module licenses. We are always trying to make it easier for our customers and welcome your feedback on the process.

How to Purchase Renewals

The online portal allows administrators to view a report of the renewals that are available for all of the deployments under an account. Admins can renew multiple modules for multiple deployments from the portal, which is a convenient alternative to logging into each PBX GUI individually.

  1. Go to the Portal at https://portal.sangoma.com and log in.

  2. In the left nav click on Reports > List

Note

If you do not see the Reports option, your account does not have administrative privileges. Contact your administrator if you need assistance with module renewal.

  1. Locate the Sales-Module Renewal By Deployment report, click View.

  1. The Module Renewal by Deployment list shows available renewals.

  1. Optional: You can filter the list by defining search terms at the top of the page and clicking the Submit button.

  1. For each module that you want to renew, select a Pricing option.
    For example, the EndPoint Manager updates are available in 1-, 3-, and 5-year increments.

  1. Click the blue plus sign for each item you want to add to your cart.

When finished, look for the Your Cart link in the upper right corner and then proceed to Checkout. For further reading about the checkout process please see https://sangomakb.atlassian.net/wiki/x/foWYAQ

Update Renewal Licenses

Please refer to Checkout Process from the Store | How to Update the License on the PBX

 

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