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Switchvox - How do I transfer directly to voicemail

Switchvox - How do I transfer directly to voicemail

This article explains how to transfer a call directly to voicemail using a feature code extension.

 

First create a Direct to Voicemail Feature Code

  1. Setup → Manage → Create Extension

  2. Extension type: Go to Voicemail

    image-20250616-175044.png

  3. Specify ext (eg. *12) Using this feature code will directly dial another extensions' voicemail.

    image-20250616-175326.png

  1. In this example we defined *12 as the Go to Voicemail feature code.  To transfer a caller to extension 202's voicemail, simply transfer them to *12202.

 

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