Switchvox SMB 5.5.5 Release Notes

Enhancements

• Support for Digium's Hybrid telephony card.

• Scheduled Call Recording Offload/Sync Schedule added. Offload/Sync can now be done once a day, or every 15 minutes.

• Scheduled Queue Reports now allow multiple report fields.

Issues Resolved

• Reset Interval setting added to BRI Bearer in Channel Groups.

• Error page no longer displays when testing blank FTP settings for Scheduled Recorded Calls.

• Code tuned to display Extension Permission page correctly.

• Code adjusted so length of line does not wrap and cause html tags to be added to the dial plan when submitted.

• Code adjusted to correct IE8 display issue in Switchboard.

• Setting an Available status from a third-party chat client (e.g., Pidgin) is now used correctly by Call Rules using Any Available Status.

• Status (presence and busy status) now display correctly on Digium Phones after system reload under certain conditions.

• System adjusted so the Call Queue displays information appropriately on the Switchboard Overview pane.

• Queues now correctly ring an agent who had previously blind transferred a queue call to an external number.

• A queue member resuming from pause no longer increments the number of logged in users.

• SNMP updated to correctly use the RAID controller.

• Event Triggers correctly send information when logging into a queue from the Switchboard.

• Deleted extensions now display account ID instead of <> on the call recording page.

• Phone Networks 'Internal' now appropriately defaults to Direct Port Access YES.

• For Polycom phones with a Phone Feature Pack, the Call Recording app now lets you choose which of multiple calls you want to record.

• Issues Resolved in Digium Phones (1_1_1_49993)

  • When a phone is starting, during steps 2 through 7, pressing *86 restores the phone to factory defaults.

  • The phone no longer restarts when a rapid dial key is pressed that has a contact with no phone number.

  • Searching Contacts now ignores special characters (for example, pressing 663455 finds contacts named O'Neill).

  • Reset to Factory Defaults now consistently resets the phone's Admin password to 789.

  • Volume levels have been slightly adjusted for the headset and handset.