Secret Code

Owned by Kelli Higdon
Last updated: Dec 31, 2024
1 min read

This action prompts the caller to enter a secret code, then passes the caller to the next action. If the caller cannot enter the correct secret code after the specified number of tries, then you can specify what to do with the call.

Type of Call. Specify whether the rule applies to direct calls, queue calls, or all calls.

Secret Code to prompt for. One to 7 characters (0-9, *, or #).

Number of times to ring. Specify the Number of Times to Ring, which is the number of times to ring your phone before initiating this action.

Number of tries to allow. The number of times the caller can try to enter your secret code. After this number of tries, the following action happens:

If code is incorrect, then

  • Play Busy Signal

  • Play Congestion

  • Hang Up

  • Send to Voicemail

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