T1 Dialing Problems
Occasionally, you may encounter a switch that requires a PRI dialplan setting of something other than the default of 'national'.
In these cases, you will need to modify zapata.conf
to set pridialplan=unknown
(or one of the other valid options: local, private, or international). Asterisk must be restarted for this change to take effect.
As easy way to determine if this is the case:
Dial 18005551212 (note if the call goes through)
Dial a local 7-digit number
If #1 succeeded, but #2 did not. The carrier is most likely routing calls based on the Dialplan being set. In this case, "national" would be incorrect for a 7-digit local number.
After setting pridialplan= to "unknown", all calls should go out without a problem.
You will need to restart asterisk for these changes to take effect.
Source: http://www.voip-info.org/wiki-Asterisk+config+zapata.conf#ISDNPRISwitchConfiguration
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