Follow Me-Aastra 6739i

Important

Phone Apps are designed to work only with Sangoma IP Phones.

Overview

  • Press the Follow Me button and you should see a screen like below:

  • Here, you can manage the following Follow Me settings:

    • Enabled: Yes or No

    • Group List: The list of numbers that will be called as part of your Follow Me

    • Initial Ring Time: How long to ring your extension directly before calling the list of numbers in your Follow Me phone numbers list

    • Ring Time: How long to ring the numbers in your Follow Me phone numbers list

    • Confirm Calls: If you are going to be dialing external numbers and want to make sure a voicemail or answering machine does not answer the call, enable this option

Enabled

You can press the right arrow button next to the Enabled option to toggle between Yes or No. If set to No, inbound calls to your extension will NOT be sent to your Follow Me.

Adding Phone Numbers to a Follow Me List

  • You can edit and add any numbers you want to be dialed when activating your Follow Me. Press the right arrow button next to the Group List option. In our example below, you can see there are currently 9 numbers in our list.

  • You can use the up and down arrows

     to scroll through the list and see all the numbers that will be called as part of your Follow Me. 


     

  •  You can then add a new number by pressing the Add New option on the left side. You'll be prompted with a text box to enter the number.  


     

  • Enter the number the same way you would dial it from your phone, and press the Enter button when done.


     

  • You should now see the number you just added to your Group List.
     

  • You can delete any number from the Group List by using your up/down scroll arrows

    , highlighting the number you want, and pressing the Delete button on the left.

Initial Ring Time

Here you can choose how long you want the PBX to call your normal extension (up to 60 seconds) before it calls the phone numbers in your Group List. Set this to 0 if you do NOT want the system to call your desk phone first. Remember, you can include your own extension in your Group List of numbers to be dialed. Pressing the right arrow button next to the "Initial Ring Time" option will let you enter a value between 0 and 60 seconds.

Once the time is entered, press the Submit button.

Ring Time

Here you can choose how long you want the PBX to call all of your phone numbers that you have listed in your Group List (up to 60 seconds). Pressing the right arrow button next to the Ring Time option will let you enter a value between 1 and 60 seconds.

Once the time is entered, press the Submit button.

Managing Call Confirmation

When "Confirm Calls" is enabled, the system will prompt any external numbers that are dialed from your Follow Me with an option to press 1 to accept the call. This will prevent your cell phone's voicemail from answering the call. Pressing the right arrow button next to the Confirm Calls option will toggle confirm calls to No or Yes.

Visual Notifications

  • For phones that support a BLF light with the button, you will see the Follow Me button is red, informing you that Follow Me is enabled.

  • For phones that support center screen notifications, the status of "Follow Me enabled" will also display any time Follow Me is enabled as shown below.

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