Queue Callback Report

THIS WIKI HAS BEEN UPDATED FOR VERSION 13 OF YOUR PBX GUI

Part of the VQ Plus Commercial Module

Overview

Queue Callback Reports allow you to view pending, successful, and failed callbacks. The reporting feature is part of the VQ Plus commercial module.

Navigating to Queue Callback Reports

  • Log into the PBX GUI

  • In the top menu go to Reports

  • In the drop-down menu go to Queue Callback Report

 

Each of your callbacks will be shown in a list and will have a report available. To edit the queue callback itself (not view the report), click the pencil button  to go to the callback.

Viewing a Queue Callback Report

Click   to view the queue callback report.

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