Queue Callback Report

THIS WIKI HAS BEEN UPDATED FOR VERSION 13 OF YOUR PBX GUI

Part of the VQ Plus Commercial Module

1 Overview
2 Navigating to Queue Callback Reports
3 Viewing a Queue Callback Report
- 3.1 Pending
- 3.2 Successful
- 3.3 Failed

Overview

Queue Callback Reports allow you to view pending, successful, and failed callbacks. The reporting feature is part of the VQ Plus commercial module.

Navigating to Queue Callback Reports

Log into the PBX GUI
In the top menu go to Reports
In the drop-down menu go to Queue Callback Report

Each of your callbacks will be shown in a list and will have a report available. To edit the queue callback itself (not view the report), click the pencil button to go to the callback.

Viewing a Queue Callback Report

Click to view the queue callback report.

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