Horizontal Soft Keys

Owned by Kelli Higdon
Last updated: Feb 29, 2024
2 min read

  • Horizontal Soft Keys can be set up in End Point Manager. The options that are defined can be different depending upon the current state of the phone, as outlined below.
     

  • View this wiki on how to manage buttons with End Point Manager.

    image-20240229-200349.png

  • Idle- 

    • Dialing-

    • Connecting-

    • Semi Attend Transfer-

    • Ring Back-

    • Attend Trans Back-

    • Call Failed-

    • Active Call-

    • Conferenced-

    • Talk-

    • Hold-

    • Held-

    • PreTrans-

Configuring Horizontal Soft Keys

  • Go into End Point Manager in your PBX and choose the Sangoma brand in the menu.

image-20240229-200404.png

  • Click on the template in End Point Manager that you want to change a button for.

  • Click on the Models menu tab at the top

  • Select a model number you want to add manage buttons for.

  • Make your Horizontal Soft Key button changes.
     

  • Save the Model using the Save Model button.

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