CommUnity - TeamHub Talk Settings Guide
- Bob Young
Overview
TeamHub Talk is a feature of Sangoma TeamHub, a collaboration tool that allows users to make and receive phone calls. This guide provides instructions on how to adjust the settings for TeamHub Talk for CommUnity.
To access the TemaHub Talk Settings:
Login into TeamHub using your CommUnity Credentials.
Select The gear ( ❁ ) icon in the top right corner of the page.
Select the Talk Setting option.
From the Talk Setting menu you can configure the following settings. |
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① General Setting
The General Setting section is where Park call visibility is configured. User can enable or disable visibility to parked calls for specific parking lots.
② My Phone Info
In the My Phone Info section, the following settings are available:
Phone Information - Display the user’s Phone info based on the corporate directory stored in CommUnity.
Mobile Phone - The user can provide a mobile number which will enable their Mobile Phone to be a Call Device in CommUnity
Avatar - The user can change their Avatar.
Follow the steps below to view or change a desired setting.
Phone Information
Click the Down Arrow (⌄) to display the configured phone details.
Configure a Mobile Phone
To configure a mobile phone, click the Edit button in the Mobile Phone section:
1. Enter the Country Code.
2. Enter the Mobile Phone Number.
Note: If a mobile number is added, the mobile device will appear as an option in the Device Selector.
Change the User’s Avatar:
To change your Avatar Click the Edit button in the Avatar section.
Click the Select button.
Upload a picture. (Only BMP, JPG, JPEG, PNG formats are allowed. The max size allowed is 150MB)
Click the Save button.
③ Audio Settings
In Audio Settings, the user can configure and test the Speaker, Microphone, Ringer, and Alerts.
④ Call Routing
In Cal Routing, the user can configure their Find Me / Follow Me (FM/FM) options.
Find Me Steps Configuration
This settings allows a user to setup advanced multi-step FM/FM call routing. The user can Add, Edit and Delete the steps that will take place when an incoming call is received.
To Change a step select one of the options from the step dropdown field. The configuration options will vary based on the selected options.
To add a step click the + ADD STEP button to add additional routing steps.
To Delete a step, click the Trash Can icon.
Find Me Rules configuration
The Find Me Rules settings allows the user to configure how the Find Me function will operate.
⑤ Voicemail
In the Voicemail setting section the following option are available:
Voicemail Settings
Voicemail Notifications
Voicemail Messages
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⑥ Alerts/Sounds
The Alerts/Sounds settings provide the user the ability to configure System Alerts and Call Alerts.
System Alerts
Calls
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⑦ Conference
In the Conference settings the following settings are available:
Click the Edit icon to expand and configure the following options: |
Moderator Settings
Participants Settings
Conference Room Alerts Enable or disable of the following alerts:
Save Changes
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