Fonality - Disable a phone - How do I?

If you ever need to disable a phone (particularly remote phones that you gave to an employee who has left the company or been let go), you can quickly accomplish 'turning the phone off' by following these steps:

1. Within your Admin Panel, click on Users/Extensions

2. Click the extension or name you wish to disable

3. The extension-specific configuration screen opens

4. Under the Extension section at the bottom, assign the extension to a - virtual device - or voicemail-only from the "Device:" drop-down

5. Click Apply All Changes

What you accomplished:  Your PBXtra works by logically connecting an extension with the MAC address of a phone.  When you sever this connection, the phone is no longer able to place or receive calls because your PBXtra no longer recognizes it as a legitimate device.

To UNDO this process, go back to the extension, and choose the correct MAC address from the -available devices- portion of the Devices drop-down and click Apply All Changes.  Reset the phone and it should once again register with your PBXtra .

Softphones

For PBX software running Web Admin Panel 2010.1.20 or later, you may also:

1. Within your Admin Panel, click on Users/Extensions

2. Click the extension or name you wish to disable

3. The extension-specific configuration screen opens

4. Under the Extension section at the bottom, click on "reset SIP password".

5. Click Apply All Changes