Setting the Boot Server

The 'boot server' (aka the TFTP server, bootserver hostname, or FTP server) is a required field for all IP Phones. The phone tries to contact the boot server in order to download firmware and configuration files. Please select your model of phone from the menu below for step-by-step instructions about manually setting the boot server.

1 Network administrators - configure the phones to load updates en masse (DHCP-Option 066)
- 1.1 DHCP Options:
  - 1.1.1 Recommended setting for on-site PBX:
  - 1.1.2 -alternative- Remote phone configs (cloud)
2 Manually setting the boot server on individual phones
- 2.1 Aastra 57i & 6757i
- 2.2 Aastra 53i & 55i & 6753i & 6755i
- 2.3 Aastra 51i & 6751i
- 2.4 Aastra 9112i & 9133i
- 2.5 Aastra 480i & 480iCT
- 2.6 Polycom IP 4000 (Conference Room phone)
- 2.7 Polycom 501, 601, 550, 650
- 2.8 Polycom 320 / 321 / 330 / 331 / 335
- 2.9 Yealink phones
- 2.10 GrandStream BT200 / GXP2000

Network administrators - configure the phones to load updates en masse (DHCP-Option 066)

dhcp_option_066_windows_domain_controller_ftp_user_pass_addition20111028.png

On networks with a Windows Domain Controller or other DHCP server that supports this feature, we recommend configuring DHCP Option 066.

DHCP Options:

Go to "DHCP Options": "Scope Options", then right-click on "Server Options" and select "Configure". Scroll

down to option 066, and put in the string shown below.

Recommended setting for on-site PBX:

ftp://PlcmSpIp:PlcmSpIp@serverip

(PlcmSpIp/PlcmSpIp is the Polycom factory-default username & password recognized by the local PBX only)

This will tell the phones to load configurations from the IP address of the PBX. This avoids the need to configure each phone individually.

-alternative- Remote phone configs (cloud)

If the phone network is remote from the PBX (including Connect and Enterprise dedicated hosted), one can also use ftp.pbxtra.com . However, the listed administrative contact for the PBX will need to contact Support for the FTP username/password to use.

ftp://Username:Password@ftp.pbxtra.com

-note- DHCP-Option 160:

Polycom phones will also recognize DHCP-Option 160, if you need an alternative choice. But first you have to add that option to your Windows Domain Controller. Using the DHCP Manager, right-click on IPv4 and choose "Set Predefined Options". Click Add. Name: PolycomBoot. Data Type: String. Code value: 160. Save option. Then you can set option 160 the same as you would option 66 above.

Manually setting the boot server on individual phones

In the absence of a DHCP server supporting DHCP-Option 66, or if just a few phones need to be updated, one can also set the boot server individually on the phone.

Aastra 57i & 6757i

Press Options
Press 5 Administrator Menu
Enter 22222 as the password
Press 1 Configuration Server
Press 2 TFTP Settings
Press 3 Alternate TFTP
Enter the Internal IP Address of your PBXtra
Press Done
Press 5 Select TFTP
Press Change until Alternate is displayed
Press Done until the phone asks if you would like to restart
Press Restart to reboot the phone

Polycom IP 4000 (Conference Room phone)

Press Menu
Press 3 Settings
Press 2 Advanced
Enter 456 as the password and press Enter
Press 1 Admin Settings
Press 1 Network Configuration
Use the arrow keys on the right side of the display to navigate to Server Menu and press Select
Press the Select key on Server Type and use the arrow keys to change it to Trivial FTP
Press Select again to confirm your selection
Scroll to Server Address and press Select
Press the 1/A/a button until you see Server Menu(1/Ascii) at the top of the screen
Enter the Internal IP address of your

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