How It works

Zaps are workflows that connect your apps, so they can work together.

Open

Create a Zap

The first step is to create and give to your Zap a name. Zap's Name should identify what is your workflow doing.

Open

Choose the Integration

Here you will be presented with a text search field to Identify the first step to trigger in your work flow.

We are going to Input Sangoma, so that Sangoma - FreePBX/PBXact (1.0.0) is searched then selected

Trigger Event

Here is were the journey starts!

Choose the Trigger Event will start the execution of the Worflow we are defining.

Then confirm with "Continue" button

Choose Account

If you have already a valid Sangoma FreePBX/PBXact account connected, you can select it.

When there is no available active account or you want to "Connect a new account" you'll be prompted with a new window containing the Authentication form to interact with your PBX.

Then confirm with "Continue" button

Test Trigger

Ok! You've selected the Integration, you've chosen the Trigger and finally created the connection between the brand new Zap with your PBX!

Now it's time for Zapier to test if everything is ok and if we can fetch some data from your call history!

Hit the Test Trigger button and....

TA DAAAAA!!!!!

Great we found an Outbound Call on your PBX. The records shown are defined in the Integration prototype Sangoma made for you!

Let's have a look on the available fields you'll retrieve from the received Webhook:

ver 1.0.0 - 20210217 :

• uuid : A universally unique identifier for your call 

• direction : What was the direction of the retrieved call (Inbound, Outbound or Both)

• source : The endpoint generated the Call

• destination : The endpoint received the Call

• cnum: The Calling Number presented from the Source

• duration : How long lasted this Call

• disposition : What was the final outcome of the call (MISSED, ANSWERED...)

• calldate : A UNIX Time representation of the time when the call was Started/Ended

• clid : Calling Line IDentification

• type: Type of event for this call (START/END)

• voicemail : If there is a voicemail that item will read "SUCCESS"