Factory Reset Post Boot

1. Press the Menu button. 

   Open

   
   Open

   

    

2. Press the "*" key 3 times and then press and hold the "X" key for 10 seconds.

    

3. Phone will now preform a factory reset.

Factory Reset during Boot

1. When the phone is powering on, during the Initializing step, press the "#" key 3 times and then press and hold the "*" key for 10 seconds.

    

2. Phone will now perform a factory reset.