Jabra Headset Installation
- Kelli Higdon
Overview
EHS30 Included Contents
EHS30
3.5MM DC Jack
RJ12 Cord
RJ45 Cord
EHS30 Ports
RJ-12 Port for IP Phone EXT/EHS or Expansion Module
Operation LED
3.5mm DC Power Jack (not applicable to Jabra Headsets)
RJ-45 Jack
Headset Base and Phone Ports
Jabra 92X and 93X series | Jabra 94XX series |
Back of Sangoma S700 Phone | |
Jabra 92X and 93X Series Installation with EHS30
Putting 92X and 93X Headset in to DHSG Mode
You need to make sure your Jabra headset is set up for the DHSG remote call control mode and not another mode such as IQ or auto-detect. If your headset is not in DHSG mode, the headset may lose audio shortly after going off-hook (approximately 5-10 seconds).
Before beginning, make sure the headset is charged and paired with its base. Then:
Put on headset to hear audio prompts.
Press and hold both volume buttons at the same time until you hear “Setup," then release the buttons.
Press the talk button repeatedly until you hear “Remote Call Control."
Press the volume down button until you hear “DHSG."
Press the talk button to select.
Press and hold both volume buttons at the same time until you hear “Goodbye," then release the buttons.
The headset base will reset and update settings, indicated by the white battery icon on the base.
Connecting the Cables
The following figure shows the connections between the EHS30 Adapter, the bottom of the Sangoma Phone, and the Jabra Wireless Headset base unit. See the detailed instructions below.
Connect the included RJ45 Ethernet cable between the Aux Port of the Jabra Wireless Headset base unit and the RJ45 port (Port 4) of the EHS30 Adapter.
Aux Port on 92X/93X Headset Base
RJ45 Port on EHS30
Connect the included RJ-12 cord between the EHS30 Adapter RJ12 Port (Port 1, next to the green LED light) and the EXT/EHS Port of the Sangoma Phone.
RJ12 Port on EHS30
EXT/EHS Port on Sangoma S700 Phone
Connect the included RJ-9 cord from the telephone port on the Jabra Wireless Headset base unit to the headset port of the Sangoma phone.
Telephone Port on 92X/93X Headset Base (labeled in blue)
Headset Port on Sangoma S700 Phone
Connect the headset base station's power cable between the DC port on the base station and a power outlet.
DC Port on 92X/93X Headset Base
Jabra 94XX Series Installation with EHS30
Putting 94XX Headset in to DHSG Mode
You need to make sure your Jabra headset is set up for the DHSG remote call control mode and not another mode such as IQ or auto-detect. If your headset is not in DHSG mode, the headset may lose audio shortly after going off-hook (approximately 5-10 seconds).
On the Jabra headset base LCD GUI:
Click setting icon → Phone settings → Desk phone → Setup desk phone → confirm → Manual → Select DHSG → Press ">" several times → Press "x." Then Jabra will auto restart.
Connecting the Cables
The following figure shows the connections between the EHS30 Adapter, the bottom of the Sangoma Phone, and the Jabra Wireless Headset base unit. See the detailed instructions below.
Connect the included RJ45 Ethernet cable between the Aux Port of the Jabra Wireless Headset base unit and the RJ45 port (Port 4) of the EHS30 Adapter.
Aux Port on 94XX Headset Base
RJ45 Port on EHS30
Connect the included RJ-12 cord between the EHS30 Adapter RJ12 Port (Port 1, next to the green LED light) and the EXT/EHS Port of the Sangoma Phone.
RJ12 Port on EHS30
EXT/HHS Port on Sangoma Phone
Connect the included RJ-9 cord from the telephone port on the Jabra Wireless Headset base unit to the headset port of the Sangoma phone.
Telephone Port on 94XX Headset Base (labeled in blue here)
Headset Port on Sangoma Phone
Connect the headset base station's power cable between the DC in port and a power outlet.
DC Port on 94XX Headset Base