Agent Log Out Extensions

An Agent Log Out extension is used to log an extension out of call queues, and/or to log a virtual extension out of a phone.

• Agent Log Out Extension. Enter a unique number for this extension. For information about the extension-number length, see “Settings."

• Queues to Affect. Affect All Queues: YES indicates that all of the queues in the system are affected. Otherwise, enter specific queues into the collection. If you don’t want to affect call queues with this Agent Log In, do not select any queues.

• Do not require password to log out. YES indicates this is true.. When people call this extension, they are logged out without having to enter a password.

• Affect virtual extension login/logout status. YES indicates if the log-out action affects virtual extensions. For example, if a virtual extension is logged into a phone and into a queue, it indicates if the log-out action applies to the virtual extension, or just the queue.