What does the Alert Manager do?

Owned by Merry Arpaia
Last updated: Dec 16, 2024 by Kelli Higdon
1 min read

The alert manager can be set up to provide email notifications when specific events occur on the PBX such as:

  • Issues with backups occur (creating or transferring),

  • issues with call recordings (creating or transferring),

  • issues receiving faxes,

  • Issues syncing data over Switchvox peers, and conflicts with peers,

  • Issues running or scheduling scheduled reports,

  • Issues with system performance (memory, disk or load) and

  • Errors when saving voicemail.

To create an alert go to:

  1. Tools > Alert Manager

  2. Choose create Alert Subscription - by default the alert will send you INFO, WARNINGS, and ERRORS.

  3. Name your Alert anything you would like

  4. Choose any email address to send the alert to( SMTP settings must first be configured)

  5. Choose the alerts you wish to subscribe to.  You can choose as little as one or as many as all in one alert.

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