Incoming call issue with IOS Mobile V15.0.1

The Sangoma connect incoming call will not work on IOS Mobile V15.0.1, when the Do Not Disturb Focus feature is enabled.

Solution 1.

• Disabling the Focus feature will fix the issue.

  • Go to Settings ==> Focus and disable the Do Not Disturb focus.

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Solution 2.

• If you don't want to disable the Focus feature then add the Sangoma connect app in to the allowed apps list.

  • Go to Settings ==> Focus.

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• Click on the Do Not Disturb. 

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• Click on the + button and add the sangoma connect app in to the allowed apps list.

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