Tips From The Pros

Welcome to the list of the greatest help documents in existence (well, at least in our wiki).

 This list is the result of a poll of the team here at Fonality Support HQ. Our team considers these articles must-read for all administrators.

 This is a starting point for ensuring the best quality of service from your telephone system.

Hosted Customer Technical Requirements

Why must I use the server as my Primary DNS?

Setting the Boot Server

Network Config Troubleshooter - I cannot log in to my Web Admin Panel - IP connectivity

Remote Phones

How do I edit the Main call menu?

Call Sequence Options Defined

How do I "route by number dialed"?

Call Menu Example #1: Using Business Hours

HUD 3.0

Permissions

Key Code Reference and System Extensions