Published Apr 12, 2024

FreshDesk

By Kelli Higdon

 

https://netfortristest.freshdesk.com/a/search/customers?sortBy=relevance&term=%%caller_number(XXX-XXX-XXXX)%%

 

The ’netfortristest’ part will be replaced by their company URL (i.e. http://mycompany.freshdesk.com ). The number match requires the numbers be formatted all in the same way. For example here my phone numbers are 555-123-1234 format. The web launcher will only work if the number formats match. 

Related content

Return to Documentation Home I Return to Sangoma's Help Center