How do I get my Digium phone out of "Test Mode"?

If your Digium phone boots up into test mode, you will see the following displayed on the phone's LCD screen:

**** Phone is in test mode ****

 

The phone will not be usable in a production environment if this is the case. However, there is a way to get it to boot into a usable mode.

Steps:

  1. During the splash screen (where it counts through the steps) wait until you see step 1 of 8 on the LCD screen.

  2. Once it says "step 1 of 8", press and hold the *, 8, and 6 keys on the phone's keypad.

  3. You will see a message come up asking if you want to reset to factory defaults. Choose "yes".

  4. The phone will reboot, and it will come back up normally and in "production mode".

 

Return to Documentation Home I Return to Sangoma Support