Support Services - How do I use SNMP?
- Kelli Higdon
- Merry Arpaia
Simple Network Management Protocol can be used with the Switchvox for monitoring purposes.
The GET request is one of the basic operations of the SNMP protocol, retrieving the information associated with the specified OID from the target agent.
SYNTAX:
% snmpget -h Usage: snmpget [options...] [ ...] ...
-O Toggle various defaults controlling oid printing:
OIDOPTS values:
n: Print oids numerically.
e: Print enums numerically.
E: Escape quotes in string indices.
X: Extended index format.
b: Dont break oid indexes down.
q: Quick print for easier parsing.
f: Print full oids on output.
s: Print only last symbolic element of oid.
S: Print MIB module-id plus last element.
t: Print timeticks unparsed as numeric integers.
v: Print values only (not OID = value).
This is an example of the command I use. -v 1 -c are the options, public is the user, then server, then OID:
snmpget -v 1 -c public 10.10.6.146 .1.3.6.1.4.1.22736.10.8.3
Here is an example of the command and returned value:
snmpget -v 1 -c public 10.10.6.146 .1.3.6.1.4.1.22736.10.8.3
iso.3.6.1.4.1.22736.10.8.3 = STRING: "Online"
Switchvox OIDs
The Switchvox prefix is .1.3.6.1.4.1.22736.10
Switchvox Information
.1.3.6.1.4.1.22736.10.1.1 | software version |
.1.3.6.1.4.1.22736.10.1.2 | max concurrent calls |
.1.3.6.1.4.1.22736.10.1.3 | used feature packs |
.1.3.6.1.4.1.22736.10.1.4 | max feature packs |
.1.3.6.1.4.1.22736.10.1.5 | used extensions |
.1.3.6.1.4.1.22736.10.1.6 | max extensions |
VOIP Providers
.1.3.6.1.4.1.22736.10.2.1 | number of VOIP providers |
.1.3.6.1.4.1.22736.10.2.2 | number of state 'Ok' VOIP providers |
.1.3.6.1.4.1.22736.10.2.3.1.1 | first VOIP provider id |
.1.3.6.1.4.1.22736.10.2.3.1.2 | first VOIP provider type |
.1.3.6.1.4.1.22736.10.2.3.1.3 | first VOIP provider name |
.1.3.6.1.4.1.22736.10.2.3.1.4 | first VOIP provider host |
.1.3.6.1.4.1.22736.10.2.3.1.5 | first VOIP provider account id |
.1.3.6.1.4.1.22736.10.2.3.1.6 | first VOIP provider callback extension |
.1.3.6.1.4.1.22736.10.2.3.1.7 | first VOIP provider latency |
.1.3.6.1.4.1.22736.10.2.3.1.8 | first VOIP provider state |
.1.3.6.1.4.1.22736.10.2.3.[2-xxx].[1-8] | details for each additional VOIP provider |
Hardware Status
.1.3.6.1.4.1.22736.10.3.1.1 | memory used |
.1.3.6.1.4.1.22736.10.3.1.2 | memory total |
.1.3.6.1.4.1.22736.10.3.1.3 | swap used |
.1.3.6.1.4.1.22736.10.3.1.4 | swap total |
.1.3.6.1.4.1.22736.10.3.1.5 | last update (memory/swap) |
.1.3.6.1.4.1.22736.10.3.2.1 | disk used |
.1.3.6.1.4.1.22736.10.3.2.2 | disk total |
.1.3.6.1.4.1.22736.10.3.2.3 | last update (disk) |
.1.3.6.1.4.1.22736.10.3.3.1 | load |
Phone Status
.1.3.6.1.4.1.22736.10.4.1 | number of SIP phones |
.1.3.6.1.4.1.22736.10.4.2 | number of reachable SIP phones |
.1.3.6.1.4.1.22736.10.4.3.1.1 | first phone id |
.1.3.6.1.4.1.22736.10.4.3.1.2 | first phone extension |
.1.3.6.1.4.1.22736.10.4.3.1.3 | first phone caller id |
.1.3.6.1.4.1.22736.10.4.3.1.4 | first phone user agent |
.1.3.6.1.4.1.22736.10.4.3.1.5 | first phone ip address |
.1.3.6.1.4.1.22736.10.4.3.1.6 | first phone state |
.1.3.6.1.4.1.22736.10.4.3.[2-xxx].[1-6] | details for each additional phone |
.1.3.6.1.4.1.22736.10.4.2 | number of reachable SIP phones (green and yellow state) - 6.7.1.1 and after |
.1.3.6.1.4.1.22736.10.4.4 | number of Digium Phones in yellow state - 6.7.1.1 and after |
.1.3.6.1.4.1.22736.10.4.5 | number of SIP phones in green state - 6.7.1.1 and after |
Current Calls
.1.3.6.1.4.1.22736.10.5.1 | total current calls |
.1.3.6.1.4.1.22736.10.5.2 | number of calls in state 'agent_login' |
.1.3.6.1.4.1.22736.10.5.3 | number of calls in state 'agent_logout' |
.1.3.6.1.4.1.22736.10.5.4 | number of calls in state 'checking_voicemail' |
.1.3.6.1.4.1.22736.10.5.5 | number of calls in state 'conference' |
.1.3.6.1.4.1.22736.10.5.6 | number of calls in state 'directory' |
.1.3.6.1.4.1.22736.10.5.7 | number of calls in state 'faxing' |
.1.3.6.1.4.1.22736.10.5.8 | number of calls in state 'intercom' |
.1.3.6.1.4.1.22736.10.5.9 | number of calls in state 'ivr' |
.1.3.6.1.4.1.22736.10.5.10 | number of calls in state 'leaving_voicemail' |
.1.3.6.1.4.1.22736.10.5.11 | number of calls in state 'monitoring' |
.1.3.6.1.4.1.22736.10.5.12 | number of calls in state 'parked' |
.1.3.6.1.4.1.22736.10.5.13 | number of calls in state 'queued' |
.1.3.6.1.4.1.22736.10.5.14 | number of calls in state 'receiving_fax' |
.1.3.6.1.4.1.22736.10.5.15 | number of calls in state 'ringing' |
.1.3.6.1.4.1.22736.10.5.16 | number of calls in state 'talking' |
.1.3.6.1.4.1.22736.10.5.17 | number of calls in state 'unknown' |
Telephony Cards
.1.3.6.1.4.1.22736.10.6.1 | number of devices |
.1.3.6.1.4.1.22736.10.6.2 | number of state 'Ok' devices |
.1.3.6.1.4.1.22736.10.6.3.1.1 | first device id |
.1.3.6.1.4.1.22736.10.6.3.1.2 | first device name |
.1.3.6.1.4.1.22736.10.6.3.1.3 | first device channel |
.1.3.6.1.4.1.22736.10.6.3.1.4 | first device channel group |
.1.3.6.1.4.1.22736.10.6.3.1.5 | first device signalling |
.1.3.6.1.4.1.22736.10.6.3.1.6 | first device state |
.1.3.6.1.4.1.22736.10.6.3.[2-xxx].[1-6] | details for each additional device |
Switchvox Subscription
.1.3.6.1.4.1.22736.10.7.1 | expire date |
.1.3.6.1.4.1.22736.10.7.2 | days left |
RAID Controller
.1.3.6.1.4.1.22736.10.8.1 | controller status |
.1.3.6.1.4.1.22736.10.8.2 | logical device status |
.1.3.6.1.4.1.22736.10.8.3 | device #0 status |
.1.3.6.1.4.1.22736.10.8.4 | device #1 status |
.1.3.6.1.4.1.22736.10.8.5 | device #2 status |
.1.3.6.1.4.1.22736.10.8.6 | device #3 status |
Other OIDs
The Switchvox agent provides some additional OIDs that are not specific to the Switchvox application.
.iso.org.dod.internet.mgmt.mib-2.system | Linux system OIDs. You can use any OID under this. |
.iso.org.dod.internet.private.enterprises.ucdavis | Linux system OIDs. You can use any OID under this. |