Agent Log Out Extensions (6.0)

An Agent Log Out extension is used to log an extension out of call queues, and/or to log a virtual extension out of a phone.

Agent Log Out Settings

• Extension. Enter a unique number for this extension. For information about the extension-number length, see Extension Settings.

• Require password to log out. NO means when people call this extension, they are logged out without having to enter a password.

• Affect virtual extension login/logout status. YES means this logout action affects virtual extensions. For example, if a virtual extension is logged into a phone and into a queue, the action of logging out applies to the virtual extension and the queue.

Queues to Affect

• Affect All Queues. YES indicates all of the queues in the system are affected. Otherwise, enter specific queues into the collection. If you don’t want to affect call queues with this Agent Log In, do not select any queues.

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