Phones - Setting Headset As Default Device

Issue:

When a headset is attached to a Sangoma phone, the phone will default to using the speakerphone instead of the headset as the default answering and call placing method.

Solution:

If you would prefer to the headset to be the default device for placed or answered calls you will need to do the following:

1. In the Menu for the phones, navigate to Preferences --> Call Answering.

2. Set the option to make the headset the default answering device to Yes. Calls will then be played over the headset by default when answered or placed.