How do I transfer directly to voicemail

Owned by Nathaniel Halbrooks
Sep 17, 2024
1 min read

This article explains how to transfer a call directly to voicemail using a feature code extension.

 

First create a Direct to Voicemail Feature Code

  1. Setup → Manage → Create Extension

  2. Extension type: Go to Voicemail

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  1. Specify ext (eg. *12) Using this feature code will directly dial another extensions's voicemai

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  1. In this example we defined *12 as the Go to Voicemail feature code.  To transfer a caller to extension 202's voicemail, simply transfer them to *12202

 

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