Business Voice - Switch Quick Installation Guide

Installing a Business Voice+ Managed Switch

  1. Locate the switch(es), and identify the network closet. Unbox the switch(es). There should be labels on the switches detailing whether they are a Master Configuration or a Slave Configuration.

  2. Mount the switch(es) in the network closet. Best practice would be to keep the switch(es) as close to the Starbox as possible.

  3. The Master Switch will control the communication to and from the Starbox. Follow the chart below to determine which ports to use in connecting the data (LAN2 of the Starbox or the customer’s router) and voice (LAN3 of the Starbox).

  4. If the customer is utilizing a failover Internet connection, plug the modem/router for that circuit directly into Port 23/47 depending on the size of the switch. For more information, consult the Failover Connection Guide.

Number of Ports on Switch

Ports for Phones/PCs

Starbox LAN3

StarBox LAN2 or Router LAN

Failover Connection

Link to Other Switches

8

1-6

7

8

N/A

N/A

10

1-8

9

10

N/A

N/A

12

1-10

11

12

N/A

N/A

24

1-20

22

24

23

N/A

26

1-20

22

24

23

25-26

28

1-20

22

24

23

25-28

48

1-44

46

48

47

N/A

50

1-44

46

48

47

49-50

52

1-44

46

48

47

49-52

Installing Slave Switches

  1. Installation of the slave switch(es) can begin after the Master Switch is online. The larger switches have specific ports for this purpose, called uplink ports. They are always located at the end of the switch.

  2. While the Master Switch has special port configurations, a Slave Switch has the exact same settings for all ports. All ports can be used for computers or phones.

If you run into any issues with installing these switches, please contact Sangoma’s Technical Support


 

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