Fonality Connect FAQ
On this page you will find a list of frequently asked questions articles pertaining to our Fonality Connect product.
If none of these articles provide you with the information you require, please see our article on how to contact technical support or our general questions for connect page.
- What is Fonality?
- What is Fonality's Annual Software Maintenance and Support Agreement?
- How do I...
- Setup
- Fonality Connect Troubleshooting
- Why don't my agents receive queue calls?
- Why don't calls go to my auto attendant?
- Why do my calls go directly to voicemail?
- Enabling Queue Ignore-if-busy setting
- How can I ensure a high call quality experience?
- Why can't I place or receive calls?
- Why do my calls drop?
- Why is the time and date wrong on my phone?
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