Certification of Manufactures
Yes
Certified Manufactures have joined the FreePBX Eco System Partner program and pay a yearly fee to have FreePBX Certify their devices and provide direct support to Customers on FreePBX systems.
The Manufacture has access to the FreePBX Dev team for any issues that may arise using their devices with FreePBX. Whenever possible you should only user Certified Manufactures with your FreePBX System.
New features inside EPM will only be generally added to Certified Manufactures phones.
Support and features for these Manufactures inside EPM will be greater than non Certified Manufactures.
Test Ability to Transfer calls and put them on Hold and Conference
BLF button support if supported by Manufacture with Asterisk.
Support included from the Sangoma Support team as long as EPM is covered under an X6Uactive maintenance renewal. Support is limited to basic assistance on answering question but not in the actual setup or configuration of your devices.
No
Non-certified Manufactures have decided either not to Join the FreePBX Eco System Partner Program or have not renewed their Certification with us for their devices.
We are not able to provide support on their devices and the devices will receive only basic support in EPM for features and no guarantee on the usability of the devices with EPM. Use of Non Certified Devices are at your own risk.
Basic Provisioning Support only to get the phone to register with the PBX and make and receive calls.
If a bug is found with the ability to use the device while using EPM to configure the device we will put the bug report into triage and if its trivial fix it will be queued up into a future sprint to get resolved. The decision on what bugs get fixed or are closed as will not be fixed is up to the sole discretion of Sangoma.
No features generally added to EPM for these devices.
No support from the Sangoma Support team for these devices. You are on your own.
For each device we define the level of support (Supported Level) the device has. See table below for full explanation.
Tested
The device is tested using the EPM in our labs and found to handle basic provisioning. Such as making and receiving calls.
Not Tested
The device is added to EPM and the configs should work but we have not actually tested in our labs provisioning the device and can not guarantee it will even provision nor do we have a requirement to provide free support to make it work
Keep in mind, certified and tested is independent from the Phone Apps support for the device. To check Phone Apps support see → Phone Apps-Supported Devices
Below is a table outlining the Notes for any device that has a notation in the Notes column
*1
Requires Bootrom 4.4 or better to be loaded on the device prior to using it with EPM
*2
Requires SIP Firmware 8.2 or greater to be loaded on the device prior to using it with EPM
*3
Requires uploading the config file that EPM generates into the phone manually
*4
Requires SIP Firmware 8.7 or greater to be loaded on the device prior to using it with EPM
*5
Does not require purchasing EPM license for these devices.
*6
Product end-of-life / replaced
Sangoma Devices These do not require the purchase of End Point Management License on your PBX
Sangoma Devices Sangoma Devices. These devices do not require the purchase of End Point Manager License on your PBX. Manufacture Model Certified Device Tested Level Device Admin Guide Background Image Support Notes Sangoma s205 Yes Tested Guide No *5 *6 Sangoma s206 Yes Tested Guide No *5 Sangoma s300 Yes Tested Guide No *5 *6 Sangoma s305 Yes Tested Guide No *5 Sangoma s400 Yes Tested Guide No *5 Sangoma s405 Yes Tested Guide No *5 *6 Sangoma S406 Yes Tested Guide No *5 Sangoma s500 Yes Tested Guide Yes *5 Sangoma s505 Yes Tested Guide Yes *5 Sangoma s700 Yes Tested Guide Yes *5 *6 Sangoma s705 Yes Tested Guide Yes *5 Sangoma EXP100 Yes Tested Sangoma Vega 50-4FXS Yes Tested Guide N/A *5 *6 Sangoma Vega 50-8FXS Yes Tested Guide N/A *5 *6 Sangoma Vega 60-4FXS Yes Tested Guide N/A *5 Sangoma Vega 60-8FXS Yes Tested Guide N/A *5 Sangoma Vega 60-4FXS & 4FXO Yes Tested Guide N/A *5 Sangoma Vega 3000-24FXS Yes Tested Guide N/A *5 Sangoma Vega 5000-24FXS Yes Tested Guide N/A *5 Sangoma Vega 5000-50FXS Yes Tested Guide N/A *5 Sangoma D40 Yes Tested Guide Yes Sangoma D45 Yes Tested Guide Yes Sangoma D50 Yes Tested Guide Yes Sangoma D60 Yes Tested Guide Yes Sangoma D62 Yes Tested Guide Yes Sangoma D65 Yes Tested Guide Yes Sangoma D70 Yes Tested Guide Yes Sangoma D80 Yes Tested Sangoma P310 Yes Tested Guide Yes Sangoma P315 Yes Tested Guide Yes Sangoma EXP150 Yes Tested Sangoma P320 Yes Tested Yes Sangoma P325 Yes Tested Yes Sangoma P330 Yes Tested Yes Sangoma P370 Yes Tested Yes
3rd Party Devices These devices require the purchase of End Point Manager Licenses on your PBX
3rd Party Devices 3rd Party Devices Below and require the purchase of End Point Manager license on your PBX Manufacture Model Certified Device Tested Level Device Admin Guide Background Image Support Notes Aastra 480i No Tested Guide N/A Aastra 480i CT No Tested Guide N/A Aastra 6730i No Tested Guide N/A Aastra 6731i No Tested Guide N/A Aastra 6735i No Tested Guide N/A Aastra 6737i No Tested Guide N/A Aastra 6739i No Tested Guide Yes Aastra 6751i No Tested Guide N/A Aastra 6753i No Tested Guide N/A Aastra 6755i No Tested Guide N/A Aastra 6757i No Tested Guide N/A Aastra 6757i CT No Tested Guide N/A Aastra 6863i No Tested N/A Aastra 6865i No Tested N/A Aastra 6867i No Tested Yes Aastra 6869i No Tested Yes Aastra 9112i No Tested Guide N/A Aastra 9133i No Tested Guide N/A Aastra 9143i No Tested Guide N/A Aastra 9480i No Tested Guide N/A Aastra 9480i CT No Tested Guide N/A Aastra MBU400 No Tested Guide N/A Aastra 670 No Tested N/A N/A Aastra 675 No Tested N/A N/A Aastra S850i No Tested N/A *3 Algo 8028 No Tested Guide N/A Algo 8180 No Tested Guide N/A AND IP Speaker No Tested N/A N/A Audio Codes 310HD No Tested Guide N/A Audio Codes 320HD No Tested Guide N/A Audio Codes 420HD No Tested Guide N/A Audio Codes 430HD No Tested Guide N/A Audio Codes 440HD No Tested Guide N/A Cisco Enterprise 6921 No Not Tested Guide No *2 Cisco Enterprise 7911 No Not Tested Guide No *2 Cisco Enterprise 7912 No Not Tested Guide No *2 Cisco Enterprise 7931 No Not Tested Guide No *2 Cisco Enterprise 7940 No Tested Guide No *4 Cisco Enterprise 7941 No Not Tested Guide No *2 Cisco Enterprise 7942 No Not Tested Guide No *2 Cisco Enterprise 7945 No Not Tested Guide No *2 Cisco Enterprise 7960 No Tested Guide No *4 Cisco Enterprise 7961 No Not Tested Guide No *2 Cisco Enterprise 7962 No Tested Guide No *2 Cisco Enterprise 7965 No Not Tested Guide No *2 Cisco Enterprise 7975 No Tested Guide No *2 Cisco Enterprise 9951 No Tested Guide No *2 Cisco Enterprise 9971 No Not Tested No *2 Cisco SPA 301 No Tested Guide N/A Cisco SPA 303 No Tested Guide Yes Cisco SPA 501G No Tested Guide Yes Cisco SPA 502G No Tested Guide Yes Cisco SPA 504G No Tested Guide Yes Cisco SPA 508G No Tested Guide Yes Cisco SPA 509G No Tested EPM-Supported Devices Yes Cisco SPA 512G No Tested Guide Yes Cisco SPA 514G No Tested Guide Yes Cisco SPA 525G No Tested Guide Yes Cisco SPA 525G2 No Tested Guide Yes Cisco SPA 901 No Tested Guide No Cisco SPA 921 No Tested Guide No Cisco SPA 922 No Tested Guide No Cisco SPA 941 No Tested Guide No Cisco SPA 942 No Tested Guide Yes Cisco SPA 962 No Tested Guide N/A Cisco SPA 500S No Tested N/A N/A Cisco SPA 500DS No Tested N/A N/A Cisco PAP2 No Tested Guide N/A Cisco SPA 112 No Tested Guide N/A Cisco SPA 122 No Tested Guide N/A Cisco SPA 232D No Tested Guide N/A Cisco SPA 2102 No Tested Guide N/A Cisco SPA 3102 No Tested Guide N/A Cisco SPA 8000 No Tested Guide N/A Cortelco C56P No Tested Guide N/A Cortelco C58P No Tested Guide N/A Cortelco C60 No Tested Guide N/A Cortelco C62 No Tested Guide N/A Cortelco C10 No Tested Guide N/A CyberData Call-Button-V2 No Tested Guide N/A CyberData Ceiling-Speaker-V2 No Tested Guide N/A CyberData Emergency-Indoor-Intercom-V3 No Tested Guide N/A CyberData Indoor-Intercom-V3 No Tested Guide N/A CyberData Indoor Keypad-Intercom-V2 No Tested Guide N/A CyberData Office-Ringer-V2 No Tested Guide N/A CyberData Outdoor-Intercom-V2 No Tested Guide N/A CyberData Outdoor-Intercom-V3 No Tested Guide N/A CyberData Outdoor-Keypad-Itcm-V3 No Tested Guide N/A CyberData Pager-Adapter-V2 No Tested Guide N/A CyberData Pager-Gateway-V2 No Tested Guide N/A CyberData Pager-Server-V3 No Tested Guide N/A CyberData Paging-Amplifier-V2 No Tested Guide N/A CyberData Strobe-V2 No Tested Guide N/A CyberData Talkback-Ceiling-Speaker-V3 No Tested Guide N/A CyberData Zone-Controller-V3 No Tested Guide N/A Fanvil X210 No Tested Guide Yes Fanvil X4U No Tested Guide Yes Fanvil X6U No Tested Guide Yes Fanvil V62 No Tested Guide N/A Fanvil V64 No Tested Guide Yes Fanvil V65 No Tested Guide Yes Fanvil V67 No Tested Guide Yes Fanvil H3W No Tested Guide N/A Fanvil H2U No Tested Guide N/A Fanvil H5W No Tested Guide Yes Fanvil X301P No Tested Guide N/A Fanvil X301W No Tested Guide N/A Fanvil X303G No Tested Guide Yes Fanvil X303P No Tested Guide Yes Fanvil X303W No Tested Guide Yes Grandstream DP715 No Tested Guide N/A Grandstream DP750 No Tested Guide N/A Grandstream GXP-285 No Tested Guide N/A Grandstream GXP-1105 No Tested Guide N/A Grandstream GXP-1160 No Tested Guide N/A Grandstream GXP-1165 No Tested Guide N/A Grandstream GXP-1200 No Tested Guide N/A Grandstream GXP-1400 No Tested Guide Yes Grandstream GXP-1405 No Tested Guide Yes Grandstream GXP-1450 No Tested Guide Yes Grandstream GXP-1610 No Tested Guide Yes Grandstream GXP-1615 No Tested Guide Yes Grandstream GXP-1620 No Tested Guide Yes Grandstream GXP-1625 No Tested Guide Yes Grandstream GXP-1628 No Tested Guide Yes Grandstream GXP-1630 No Tested Guide Yes Grandstream GXP-1760 No Tested Guide Yes Grandstream GXP-1780 No Tested Guide Yes Grandstream GXP-2000 No Tested Guide Yes Grandstream GXP-2100 No Tested Guide Yes Grandstream GXP-2110 No Tested Guide Yes Grandstream GXP-2120 No Tested Guide Yes Grandstream GXP-2130 No Tested Guide No Grandstream GXP-2135 No Tested Guide No Grandstream GXP-2140 No Tested Guide No Grandstream GXP-2160 No Tested Guide No Grandstream GXP-2170 No Tested Guide No Grandstream GXP-2124 No Tested Guide Yes Grandstream GXP-2200 No Tested Guide Yes Grandstream GXV-3140 No Tested Guide Yes Grandstream GXV-3175 No Tested Guide Yes Grandstream GXV-3240 No Tested Guide Yes Grandstream GXV-3275 No Tested Guide Yes Grandstream GXW-4004 No Tested Guide N/A Grandstream GXW-4008 No Tested Guide N/A Grandstream GXW-4216 No Tested Guide N/A Grandstream GXW-4224 No Tested Guide N/A Grandstream GXW-4232 No Tested Guide N/A Grandstream GXW-4248 No Tested Guide N/A Grandstream HT-286 No Tested Guide N/A Grandstream HT-502 No Tested Guide N/A Grandstream HT-503 No Tested Guide N/A Grandstream HT-701 No Tested Guide N/A Grandstream HT-702 No Tested Guide N/A Grandstream HT-704 No Tested Guide N/A Grandstream HT-801 No Tested Guide N/A Grandstream HT-802 No Tested Guide N/A Grandstream HT-812 No Tested Guide N/A Grandstream HT-814 No Tested Guide N/A Grandstream EM-GXP2000 No Tested N/A N/A Grandstream EM-GXP2020 No Tested N/A N/A Grandstream EM-GXP2200 No Tested N/A N/A Grandstream GXV-3601 No Tested Guide N/A Grandstream GXV-3601LL No Tested Guide N/A Grandstream GXV-3601HD No Tested Guide N/A Grandstream GXV-3610HD No Tested Guide N/A Grandstream GXV-3611LL No Tested Guide N/A Grandstream GXV-3611HD No Tested Guide N/A Grandstream GXV-3615 No Tested Guide N/A Grandstream GXV-3615W No Tested Guide N/A Grandstream GXV-3615WPHD No Tested Guide N/A Grandstream GXV-3651FHD No Tested Guide N/A Grandstream GXV-3662HD No Tested Guide N/A Grandstream GXV-3662FHD No Tested Guide N/A Grandstream GXV-3672HD No Tested Guide N/A Grandstream GXV-3672FHD No Tested Guide N/A Grandstream GRP2612 No Tested N/A Yes Grandstream GRP2613 No Tested N/A Yes Grandstream GRP2614 No Tested N/A Yes Grandstream GRP2615 No Tested N/A Yes Grandstream GRP2616 No Tested N/A Yes Grandstream GRP2624 No Tested N/A Yes Grandstream GRP2634 No Tested N/A Yes Grandstream GRP2670 No Tested N/A Yes Grandstream HT-818 No Tested N/A N/A H-Tek UC802P No Tested No H-Tek UC803P No Tested No H-Tek UC804P No Tested No H-Tek UC806P No Tested No H-Tek UC840P No Tested Yes H-Tek UC842 No Tested Yes H-Tek UC860P No Tested Yes H-Tek UC862 No Tested Yes H-Tek UC40 No Tested N/A H-Tek UC902 No Tested No H-Tek UC903 No Tested No H-Tek UC923 No Tested Yes H-Tek UC924 No Tested Yes H-Tek UC926 No Tested Yes Incom ICW-1000G No Tested N/A Incom WPU-7800 No Not Tested N/A Konftel KT300IP No Tested No Mitel M-5212 No Not Tested Guide No Mitel M-5215 No Not Tested Guide No Mitel M-5220 No Not Tested Guide No Mitel M-5224 No Not Tested Guide No Mitel M-5304 No Not Tested Guide No Mitel M-5312 No Not Tested Guide No Mitel M-5320 No Not Tested Guide No Mitel M-5324 No Not Tested Guide No Mitel M-5330 No Not Tested Guide No Mitel M-5340 No Not Tested Guide No Mitel M-5360 No Not Tested Guide No Mocet IP3032 No Tested Guide N/A Mocet IP3062 No Tested Guide N/A Mocet IP3062HD No Tested Guide N/A Mocet IP3072 No Tested Guide N/A Mocet IP3092 No Tested Guide N/A Obihai OBi100 No Tested Guide N/A Obihai OBi110 No Tested Guide N/A Obihai OBi200 No Tested Guide N/A Obihai OBi202 No Tested Guide N/A Obihai OBi300 No Tested Guide N/A Obihai OBi302 No Tested Guide N/A Obihai OBi504 No Tested Guide N/A Obihai OBi508 No Tested Guide N/A Obihai OBi544 No Tested Guide N/A Obihai OBi1022 No Tested Guide N/A Obihai OBi1032 No Tested Guide N/A Obihai OBi1062 No Tested Guide N/A Panasonic KX-TGP500 No Tested Guide N/A Panasonic KX-TGP550 No Tested Guide N/A Panasonic KX-UT113 No Tested Guide N/A Panasonic KX-UT123 No Tested Guide N/A Panasonic KX-UT133 No Tested Guide N/A Panasonic KX-UT136 No Tested Guide N/A Panasonic KX-UT248 No Tested Guide N/A Panasonic KX-UT670 No Tested Guide Yes Panasonic KX-UTG3008 No Tested Guide Yes Phoenix Audio Quattro3 No Tested Guide N/A Phoenix Audio Spider No Tested Guide N/A Polycom IP301 No Tested Guide N/A Polycom IP320 No Tested Guide N/A *1 Polycom IP321 No Tested Guide N/A *1 Polycom IP330 No Tested Guide N/A *1 Polycom IP331 No Tested Guide N/A *1 Polycom IP335 No Tested Guide N/A *1 Polycom IP430 No Tested Guide No Polycom IP450 No Tested Guide Yes *1 Polycom IP501 No Tested Guide N/A Polycom IP550 No Tested Guide Yes *1 Polycom IP560 No Tested Guide Yes *1 Polycom IP601 No Tested Guide N/A Polycom IP650 No Tested Guide Yes *1 Polycom IP670 No Not Tested Guide Yes *1 Polycom IP4000 No Tested Guide N/A Polycom IP5000 No Tested Guide N/A *1 Polycom IP6000 No Tested Guide N/A *1 Polycom IP7000 No Tested Guide N/A *1 Polycom VVX300 No Tested Guide Yes *1 Polycom VVX310 No Tested Guide Yes *1 Polycom VVX400 No Tested Guide Yes *1 Polycom VVX410 No Tested Guide Yes *1 Polycom VVX500 No Tested Guide Yes *1 Polycom VVX600 No Tested Guide Yes *1 Polycom VVX1500 No Tested Guide Yes *1 Polycom BEM No Tested N/A Yes *1 Polycom EXP-VVX No Tested N/A Yes *1 Polycom EXP-Color VVX No Tested N/A Yes *1 Polycom VVX601 No Not Tested Polycom VVX501 No Not Tested Polycom VVX450 No Not Tested Polycom VVX401 No Not Tested Polycom VVX411 No Not Tested Polycom VVX350 No Not Tested Polycom VVX301 No Not Tested Polycom VVX311 No Not Tested Polycom VVX150 No Not Tested Polycom VVX250 No Not Tested Snom 300 Yes Tested Guide N/A Snom 320 Yes Tested Guide N/A Snom 360 Yes Tested Guide Yes Snom 370 Yes Tested Guide Yes Snom 710 Yes Tested Guide N/A Snom 715 Yes Tested Guide N/A Snom 720 Yes Tested Guide N/A Snom 760 Yes Tested Guide Yes Snom 820 Yes Tested Guide Yes Snom 821 Yes Tested Guide Yes Snom 870 Yes Tested Guide Yes Snom M325 Yes Tested N/A Snom M700 Yes Tested N/A Snom M900 Yes N/A Snom M9 Yes Tested Guide N/A Snom Meeting Point Yes Tested Guide N/A Snom Paging Gateway PA1 Yes Tested Guide N/A Snom D120 Yes Tested Snom D315 Yes Snom D335 Yes Tested Guide Snom D345 Yes Snom D375 Yes Snom D385 Yes Tested Guide Snom D715 Yes Tested Guide N/A Snom D717 Yes Tested Snom D725 Yes Tested Guide N/A Snom D735 Yes Tested Snom D765 Yes Tested Guide Snom D785 Yes Tested Snom ExpD7 Yes N/A Snom ExpD7C Yes N/A Snom D862 Yes Tested Snom D810W Yes EPM 17.0.16.4+ Snom D812 Yes EPM 17.0.16.4+ Snom D815 Yes EPM 17.0.16.4+ Snom D865 Yes EPM 17.0.16.4+ Snom D892M Yes EPM 17.0.16.4+ Uniden EXP1240B No Tested Guide N/A VTech VSP715 Yes Tested N/A VTech VSP725 Yes Tested N/A VTech VSP726 Yes Tested N/A VTech VSP735 Yes Tested N/A VTech VSP736 Yes Tested N/A VTech VSP600 Yes Tested N/A VTech VCS754 Yes Tested N/A Xorcom XP0100P No Tested Guide N/A Xorcom XP0120P No Tested Guide N/A Xorcom Expansion Module No Tested N/A N/A Yealink CP860 Yes Tested Guide N/A Yealink CP920 Yes Tested Guide Yealink CP960 Yes Tested Guide Yealink T18P No Tested Guide N/A Yealink T19P No Tested Guide N/A Yealink T20P No Tested Guide N/A Yealink T21P No Tested Guide N/A Yealink T21 E2 No Tested Guide N/A Yealink T21P E2 No Tested Guide N/A Yealink T22P No Tested Guide N/A Yealink T23G No Tested Guide N/A Yealink T26P No Tested Guide N/A Yealink T27P No Tested Guide N/A Yealink T27G No Tested Guide NA Yealink T28P No Tested Guide N/A Yealink T29G No Tested Guide Yes Yealink T32G No Tested Guide Yes Yealink T38G No Tested Guide Yes Yealink T40P No Tested Guide Yes Yealink T41P No Tested Guide Yes Yealink T41S No Tested Guide Yes Yealink T42G No Tested Guide Yes Yealink T42S No Tested Guide Yes Yealink T46G No Tested Guide Yes Yealink T46S No Tested Guide Yes Yealink T48G No Tested Guide Yes Yealink T48S No Tested Guide Yes Yealink T54S No Tested Guide Yes Yealink T58V No Tested Guide Yes Yealink VP-2009 No Tested Guide N/A Yealink VP-530 No Tested Guide N/A Yealink W52P No Tested Guide N/A Yealink W56P No Tested Guide N/A Yealink W60B No Tested Guide N/A Yealink T46U No Tested Guide N/A Yealink T53W No Tested Guide N/A Yealink T54W No Tested Guide N/A Yealink T57W No Tested Guide N/A Yealink T58A-CAM No Tested Guide N/A Yealink VP59 No Tested Guide N/A Yealink T31P No Tested Guide N/A Yealink T43U No Tested Guide N/A Yealink EXP50 No Tested Guide N/A Yealink EXP43 No Not Tested N/A Yealink T48U No Not Tested Yes