How do I use a Blast group?

1. Click on Extensions --> view extensions

2. Each extension currently part of the Blast group appears with a  underneath the column titled Blast

3. If you would like to add more extensions to the Blast group:

   1. Click on any extension you wish to include in the Blast group

   2. Within the right-hand column titled Extension Options, set the In Blast Group option to 'yes'

   3. Click "Apply All Changes"

   4. For best network performance, we recommend a limit of 10 extensions in a blast group.

4. Repeat steps 3.1 - 3.3 for any other extensions you wish to add to the Blast group

5. To add the Blast group sequence to a call menu:

   1. Click on AutoAnswer --> edit call menu (for the MAIN menu, click 'sub-menus' for any other menu)

   2. Under the 'Add New Sequence' heading, select after step X where X represents the line BEFORE where you wish to insert the Blast Group option (e.g., if you want to dial the Blast Group immediately after the system answers an incoming call, select after step 1)

   3. Select Dial phones in Blast Group from the menu next to 'add new step'

   4. Click Apply All Changes

   5. There is only one blast group per server, and it can have one setting.  So if you use your blast group in multiple call menus, they must all be set for the same amount of time. (if you need multiple blast groups, we recommend using queues)

An example call menu using the Blast Group sequence:

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