IMG 1010 - Treatment Phrase

Description:

This pane adds a phrase to a Treatment Table Entry. You can add multiple phrases (which can be announcements, tones, originating/dialed digits) to create a single entry.

Accessing this Pane:

Dialogic IMG EMS-> Routing Configuration-> New Treatment Tables-> New Treatment Table -> New Treatment Entry -> New Treatment Phrase

Maximum Objects:

15 per Treatment Table

Related Topics:

IMG 1010 - Adding Custom Treatments 

ClientView Pane:

Open

Field Descriptions:

Partial Phrase Entry:

This field is automatically populated with the next number in sequence. It cannot be changed.

Partial Phrase Type:

Announcement - Play a pre-recorded message

Dialed Digits - Play the Dialed Digits (ANI)

Originating Digits - Play the originating Dialed digits (DNIS)

Tone - Play a tone such as busy, reorder, warning etc.

Partial Phrase Id:

If Phrase Type is Announcement: Select from the list of announcements, populated from the Vocabulary Index File entries.

If Phrase Type is Tone: select from drop down menu the list of tones below:

Cycles to Play Tone:

This field only applies if the Phrase Type is Tone. Select the desired number of cycles, up to 15.